Environmental Project's Achievements Reports Query System

The Post-Satisfaction Survey of Local Environmental Administration that Processing Citizen’s Complains of 2006

Absrtact	To understand the satisfaction of local environmental administration that processing citizen’s complains, the EPA has commissioned E-Strategy Research Center to investigate the satisfaction of different levels of environmental administration case in dealing with complains cases.The samples of this survey were collected from person who had called 0800-066666 to EPA during January to September in 2006 in Taiwan. And the total interviewers in this survey were 3,119 applicants successfully. During this investigation, CATI (Computer Assisted Telephone Interview) system is applied to survey the data.
Keyword	Processing Citizen’s Complains,Post-Satisfaction Survey ,Environmental Protection Administration

Absrtact

To understand the satisfaction of local environmental administration that processing citizen’s complains, the EPA has commissioned E-Strategy Research Center to investigate the satisfaction of different levels of environmental administration case in dealing with complains cases.The samples of this survey were collected from person who had called 0800-066666 to EPA during January to September in 2006 in Taiwan. And the total interviewers in this survey were 3,119 applicants successfully. During this investigation, CATI (Computer Assisted Telephone Interview) system is applied to survey the data.

Keyword

Processing Citizen’s Complains,Post-Satisfaction Survey ,Environmental Protection Administration